| Author | Thread: Mistaken Booster accounts |
| PhatsMahoney Posts: 558
Location: Shuul
Magus Age: 115 years old
| Message #38715 Posted: Nov 3, 2009, 5:19 am |
DonJuanDebascobel and I have a friend outside of the game who DonJuan introduced to the game while at his house one day.
DonJuan logged onto his account from our friend's computer. The friend had heard of us talk of the game many times before, and discuss our clan activity over Xbox live. After showing our friend the game, he decided to sign up and create an account. DonJuan and I knew that our friend would not be able to join our clan immediately after creating his account, especially after DonJuan had logged into his account from our friend's computer.
We figured that our friend would be able to join the clan after DonJuan logged into his account from his own computer, in a different town, and on a different IP address as we are aware of the checks in play to prevent boosting. But, to no such luck.
Perhaps some sort of check could be implemented? Once a person logs in on a different IP address the checks reset? Our friend understandably doesn't want to pay for a Premium account yet since he hasn't even been able to play the game yet. I understand that someone could access through proxy, but the checks in play seem a tad too strict. The way it is right now seems to prohibit a friend showing another friend the game, and then having the friend create an account.
After more than a week, our friend still cannot join our clan. The friend's account name is "CompanionCube", I know, it's awesome.
anything we can do about this?
-Phats |
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DonJuanDeBascobelPosts: 450 Location: Rimesvin Magus Age: 117 years old Clan: ARROW | Message #38720 Posted: Nov 3, 2009, 8:48 am |
| Can't say that I have much to add as Phats seems to have summed it up pretty well. I understand the concern regarding mules, so are there any suggestions on how to deal with this particular situation? |
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| Yamikuronue Posts: 1288
Location: Mottonsborough
Magus Age: 122 years old
| Message #38722 Posted: Nov 3, 2009, 2:00 pm |
| Has he had his newbie premium yet? That counts as premium. |
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NanashiPosts: 1115 Location: Asylum Magus Age: 126 years old Clan: OTAKU | Message #38725 Posted: Nov 3, 2009, 4:25 pm |
Even though this isn't in the right forum, it isn't a bug or anything so I am not sure where it rightly belongs. The check tags accounts that wind up with the same IP address even if it happens just once. It is because it is rather easy for someone to go to a public wifi or something, and create a mule.
So, either ask Kep to clear out that check on your friend or have your friend get the newbie trial premium, like yami said. It will let your friend join the clan but I am not sure if you will have problems trading items after that. |
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| Yamikuronue Posts: 1288
Location: Mottonsborough
Magus Age: 122 years old
| Message #38727 Posted: Nov 3, 2009, 4:36 pm |
| It's fine here, it's a suggestion to improve the muling algorithm, in essence. |
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| Sconibulus Posts: 664
Location: Shuul
Magus Age: 122 years old
| Message #38731 Posted: Nov 3, 2009, 4:52 pm |
| It'd definitely be useful too, I had a clanmate sit my account for a couple weeks a few months back, and it still hasn't healed. Maybe just add a timeout of a week or two to the list of ips associated with an account? |
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DonJuanDeBascobelPosts: 450 Location: Rimesvin Magus Age: 117 years old Clan: ARROW | Message #38735 Posted: Nov 3, 2009, 5:05 pm |
I'll ask Kep to clear the hold unless his premium time kicks in soon, at which point it won't be an issue.
I like Sconi's idea regarding the IP check clearing after some time, however I can also see that it would be easy to create mules and then wait it out for a week. I haven't thought up a solution to that problem, but just throwing it out there that there's two sides to that one. |
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| Yamikuronue Posts: 1288
Location: Mottonsborough
Magus Age: 122 years old
| Message #38754 Posted: Nov 3, 2009, 5:29 pm |
| Newbie premie has to do with score, so make sure your friend is actually playing the account. |
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| PhatsMahoney Posts: 558
Location: Shuul
Magus Age: 115 years old
| Message #38758 Posted: Nov 3, 2009, 6:55 pm |
seen a few things suggested here, the only thing I can say that hasn't been done is that he hasn't played at all because he hasn't been able to play with us. He probably wouldn't have joined the game if he didn't have 2 friends active in it.
While his new premium trial was active, he was still unable to join the clan seconds after creating the account because Don had recently checked his own profile from the friend's computer. Even after Don went home that night and logged back on through his own computer, our friend was still unable to join.
I'm trying to get a hold of him so he can post the problem from his perspective.
Sconibulus brought up a point I might as well ask here too. God willing and provided everything goes as planned, I will be gone for 3 months in the near future. Over that time I wanted to give Don access to my account so my resources wouldn't be going to waste and could actually go to the clan. I don't want to pay for a premium account while I'm gone, but is one needed for such a situation? Even when I have an established profile in the game?Last Edited: Nov 3, 2009, 7:05 pm |
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DonJuanDeBascobelPosts: 450 Location: Rimesvin Magus Age: 117 years old Clan: ARROW | Message #38763 Posted: Nov 3, 2009, 7:54 pm |
To phats regarding access to your account.
Premium shouldn't be needed as long as you are in the clan already.Last Edited: Nov 3, 2009, 9:23 pm |
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| Semaj Posts: 273
Location: Shuul
Magus Age: 120 years old
Real Name: Semaj Website: Click HereEmail: thegreatsemaj@hotmail.com | Message #38766 Posted: Nov 3, 2009, 8:36 pm |
| As a better and easier to code fix for the problem why not just clear the IP data for every account any time they have premium? Have that function programed into premium. If its a multi then the same IP would get tagged after the premium time is up anyways. Things would work as intended. |
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HalfteaPosts: 1307 Location: Darghelm Magus Age: 138 years old Clan: ADV | Message #38775 Posted: Nov 4, 2009, 12:10 am |
I'm not sure clearing the IP data would work. I have one account I keep in premium status so it never expires, and an alt in another Clan that is a whole different personality and I role-play as a seperate persona. Right now their interaction is almost nonexistant due to the mule check, so I can't use one to feed the other resources/golems even if I were so inclined. I like that restriction frankly. But if the IP data got cleared, it would never show as a alt between those two as the Premium status never expires.
I do like the idea of a time-out of IPs, but I would set it much longer than a week. Maybe a coiuple of months. A case in point, I have children who also play using my computers, and I had one go visit his friend in another state, who also plays, and logs into his account there. The friend starts showing as a potential mule/alt/spy as well. So after a couple of months of the accounts being logged in from seperate IP's again, the game should be able to 'zero out' that IP association.
And if it takes a couple months to disassociate, than making mules and waiting out the time becomes more trouble than its probably worth to a potential abuser. |
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NanashiPosts: 1115 Location: Asylum Magus Age: 126 years old Clan: OTAKU | Message #38777 Posted: Nov 4, 2009, 12:15 am |
| Also, the trial premium doesn't kick in right away he needs to play a bit, then he gets a report and a timer. He is also under newbie protection for the first 10 days, so no pvp to worry about. |
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| PhatsMahoney Posts: 558
Location: Shuul
Magus Age: 115 years old
| Message #38779 Posted: Nov 4, 2009, 12:55 am |
Yeah I was in a chat with him today, he hadn't gone through the tutorial yet and I got him a pair of better eyes. He read your message to me, Nanashi. If you say that premium kicks in at 50xp then good. I thought it was right away from what I remember.
It's just obnoxious that he can't get in off the bat or after Don logged into his account again back home. |
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DonJuanDeBascobelPosts: 450 Location: Rimesvin Magus Age: 117 years old Clan: ARROW | Message #38815 Posted: Nov 4, 2009, 7:56 pm |
| Halftea said:
And if it takes a couple months to disassociate, than making mules and waiting out the time becomes more trouble than its probably worth to a potential abuser.
I like the gist of this idea. Over the time frame of a couple months, the abuser has probably already forgotten about the mule. For legitimate players, they are in all likelyhood still hanging around and waiting for the IP check to clear. |
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| Sconibulus Posts: 664
Location: Shuul
Magus Age: 122 years old
| Message #38816 Posted: Nov 4, 2009, 8:12 pm |
What do you mean, waiting out the time? Wouldn't it be assumed that the time would reset every time you logged on from the same ip? And if you were using different ips, you could make a mule just fine from the start.
Assume you have a list of all ips associated with the account, each ip in that list is checked for other account activity. After an account hasn't used an ip for a month, it could be cleared from that account. |
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| Semaj Posts: 273
Location: Shuul
Magus Age: 120 years old
Real Name: Semaj Website: Click HereEmail: thegreatsemaj@hotmail.com | Message #38828 Posted: Nov 5, 2009, 2:04 am |
Ok, what about a clear IP button on the preferences page? you can only use it once an month? two months?
I guess it would help also to know how exactly the IP check works. I mean if me and a friend play this game and we normally use different computers the first time I log in form his computer are we considered mule accounts forever? |
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NanashiPosts: 1115 Location: Asylum Magus Age: 126 years old Clan: OTAKU | Message #38834 Posted: Nov 5, 2009, 3:41 am |
| I think accounts get marked as spy/mule as soon as they have matching IPs, even if they originally started out separate. |
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| PhatsMahoney Posts: 558
Location: Shuul
Magus Age: 115 years old
| Message #38839 Posted: Nov 5, 2009, 5:45 am |
On a related topic, CompanionCube decided to buy a premium membership, so... whatever. Nanashi, you're probably/definitely still right about the 50xp business.
Still, a reset would be nice considering the initial problem. |
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